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Legal Terms & Policies
Important information about your rights and our responsibilities when using our website and services.
Privacy Policy
How we collect, use, and protect your personal data in compliance with GDPR regulations.
Last updated: January 15, 2025
Version: 2.1
Cookie Policy
Information about how we use cookies to improve your browsing experience and website functionality.
Last updated: December 20, 2024
Version: 1.8
Terms & Conditions
The legal terms governing your use of our website, services, and property listings.
Last updated: November 8, 2024
Version: 3.2
Complaints Procedure
Our formal process for handling complaints and resolving disputes fairly and transparently.
Last updated: January 15, 2025
Version: 2.1
Accessibility Statement
Our commitment to making our website accessible to all users, including those with disabilities.
Last updated: January 15, 2025
Version: 2.1
Property Ombudsman
Information about our membership and how to escalate disputes to the Property Ombudsman.
Last updated: January 15, 2025
Version: 2.1
Regulatory Information
Professional Memberships
- National Association of Estate Agents (NAEA)
- Association of Residential Letting Agents (ARLA)
- The Property Ombudsman (TPO)
- Client Money Protection Scheme
Insurance & Protection
- Professional Indemnity Insurance
- Professional Indemnity Insurance
- Professional Indemnity Insurance
- Professional Indemnity Insurance
Legal Enquiries
Data Protection Officer
- dpo@burnapabel.co.uk
- 01303 123456
Compliance Team
- compliance@burnapabel.co.uk
- 01303 123456